Privacy Policy
Privacy Policy
Last updated: 9/16/2025
Surya Lagoon Village (“we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website http://suryalagoonvillage.com.
Who We Are
Our website represents Surya Lagoon Village, a boutique villa in Nilaveli, Sri Lanka. If you have any questions about this policy, you can contact us at:
Email: suryalagoonvillage@gmail.com
Information We Collect
We may collect the following types of information:
Personal details you provide (such as name, email, phone) when submitting booking requests or contact forms.
Comments – If you leave comments, we collect the data shown in the form, your IP address, and browser details to prevent spam.
Media uploads – If you upload images, please avoid embedding location data (EXIF GPS), as visitors may download and extract it.
Cookies – To improve your browsing, we may use cookies to remember your preferences and login details.
How We Use Your Information
To respond to booking inquiries and special requests.
To improve our services, website functionality, and guest experience.
To communicate updates, offers, or important notices (only if you opt in).
To ensure website security and detect spam.
Sharing of Data
We do not sell or rent your personal data. Your information is only shared:
With trusted service providers (such as booking/payment platforms) to complete reservations.
If required by law or to protect our rights.
How We Use Your Information
Comments and their metadata may be kept indefinitely for spam prevention.
Booking inquiries and guest information may be stored securely for future reference or customer service.
Registered user accounts (if any) can view, edit, or delete their personal data anytime (except usernames).
Sharing of Data
We do not sell or rent your personal data. Your information is only shared:
With trusted service providers (such as booking/payment platforms) to complete reservations.
If required by law or to protect our rights.
Data Retention
Comments and their metadata may be kept indefinitely for spam prevention.
Booking inquiries and guest information may be stored securely for future reference or customer service.
Registered user accounts (if any) can view, edit, or delete their personal data anytime (except usernames).
Your Rights
You may request:
A copy of the personal data we hold about you.
Correction or deletion of your information.
To opt out of receiving promotional emails or messages.
Where Data Is Sent
Visitor comments may be checked through automated spam detection services. Booking requests may be processed securely through our internal systems or third-party booking platforms.
Contact Us
If you have questions about this Privacy Policy or how your data is handled:
Email: suryalagoonvillage@gmail.com